We used Playa Mobility in early January 2023 for a scooter and walker for my parents while we were in Mexico. Cesar was waiting for us at our hotel upon check-in…actually, he had even messaged me before we arrived at the hotel 🙂 He gave my Dad a lesson in using the scooter and was helpful in making sure we could just leave the scooter with the hotel when we checked-out. I would highly recommend Playa Mobility!