This was our 1st ever visit to Cancun – there were 18 of us including copious grandchildren to spend Christmas together. I have serious mobility issues and we stayed at the Barcelo Plaza which is massive in size. My Gochair was a godsend and Alex and his lovely wife Serena made it all happen – I can’t thank them enough – they are true professionals as well as being incredibly compassionate and attentive to our needs. I could not be more sincere in recommending there services – they made our visit everything we might have hoped for and more. For those of you contemplating a visit, be aware that many of these destinations are huge and if you have any mobility issues – your first call should be to Playamobility – their service is truly outstanding!